What I’m known for
Senior communications, enablement, knowledge, and change leader with 20+ years in a global industrial organization.
Combines executive and employee communications, reputation and crisis support, learning and digital enablement, change management, and enterprise knowledge management experience.
People leader for the past 15 years, managing direct reports and full-time contractors, as well as long-term external partners.
CORE SKILLS
- Executive & employee communications
- Internal campaigns
- Leader messaging
- Editorial systems & internal channels
- Media relations, PR & reputation programs
- Issues & crisis communications
- Digital enablement & learning journeys
- KM strategy, roadmap & governance
- Knowledge capture & transfer
- Communities of practice & peer learning
- Adoption measurement & continuous improvement
- Cross-functional collaboration
PROFESSIONAL EXPERIENCE
Sep 2025 – Present
Braskem • Philadelphia, PA
Manager, Change & Knowledge Management
Currently leads enterprise knowledge management and change management for major digital transformation initiatives.
Sets the change approach, aligns leaders and stakeholders, and connects communications, enablement, and reinforcement into one plan designed for adoption. Tracks readiness, listens for friction and resistance, and works with partner teams to remove obstacles so the change translates into durable behavior.
Builds on the previous Knowledge Management role to embed knowledge practices and tools into core business processes, reduce dependency on individual experts, and scale reuse through AI agents, Communities of Practice, and repeatable standards so critical know-how stays structured, findable, and reusable over time.
Mar 2024 – Aug 2025
Braskem • Philadelphia, PA
Manager, Knowledge Management
Established the enterprise knowledge management operating model, defining governance, standards, and a multi-year roadmap aligned to business priorities. Embedded KM into daily work (onboarding, standards, intranet), strengthened knowledge transfer with senior technical experts, and expanded reuse through communications, communities, and practical standards.
Jan 2019 – Feb 2024
Braskem • Philadelphia, PA
Digital Enablement Lead
Led digital enablement as a capability-building program, aligning leaders on what skills mattered by role and how the organization would build them over time. Designed learning as a system, with reinforcement and manager support to drive real on-the-job behavior change.
Feb 2016 – Dec 2018
Braskem • Philadelphia, PA
Corporate Communications Lead
Managed corporate communications for the U.S. business, shaping executive and employee communications to support strategy, culture, and reputation. Built the operating rhythm for communications across channels, editorial governance, planning, and standards so messaging stayed consistent and scalable. Served as a senior partner to leaders on reputation, media relations, and high-stakes moments.
Jul 2005 – Jan 2016 (early career)
Braskem • Rio de Janeiro, Brazil (early career)
Public Affairs & Corporate Communications
Progressed through roles across internal communications, corporate communications, and public affairs. Managed internal channels and produced written and visual content to inform, align, and engage employees, including campaigns focused on occupational safety, health, culture, and engagement. Served as a liaison with employees, media, political leaders, and community organizations; developed press and internal materials, responded to inquiries, and supported crisis-response communications for corporate and operational issues.
education
B.A., Communications (Journalism)
Estácio de Sá
Specialization*, Corporate Communications
Syracuse University & ABERJE
Specialization*, Graphic Design
Instituto Infnet
*In Brazil, a specialization is a post-graduate program you complete after earning a bachelor’s degree. It’s similar to a U.S. graduate certificate or a focused professional program: usually 1–2 years, with graduate-level coursework and a final project, but not a full academic master’s program.
languages
- Portuguese (native)
- English (fluent)
Tech & Tools
- Productivity & collaboration: Microsoft 365 (Outlook, Word, PowerPoint, Excel, Teams, SharePoint), Slack, Zoom
- Project & workflow: Asana, Trello, Miro, Mural
- Content & email: WordPress, Squarespace, Mailchimp, Canva
- Design & multimedia: Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere Pro), Figma
- Web: Dreamweaver, HTML/CSS
- Internal comms / enterprise social: Viva Connections, Microsoft Viva Engage (Yammer), Workplace from Meta, Workvivo
- Learning (LMS/LXP): Oracle Learning, Degreed, LinkedIn Learning, Coursera for Business
- Course authoring & video: Articulate 360 (Storyline, Rise), Loom, Microsoft Clipchamp
- Knowledge platforms: SharePoint, Notion, Jira
- Survey & feedback: AskNicely, Microsoft Forms, Google Forms, SurveyMonkey
- Analytics & reporting: Power BI, Google Analytics, intranet/email/social analytics
- AI: Microsoft Copilot, ChatGPT, Gemini
- Media monitoring: Meltwater